ALLDATA News is our monthly e-newsletter with Tech Tips, industry trends, business strategies, and product news. Whether you’re a new tech or a seasoned shop owner, there’s something in ALLDATA News for you.
Missed the latest copy? Check out the current articles below.
2016 marks ALLDATA’s 10th year at SEMA and it promises to be the best yet. If you’re in Las Vegas, be sure to stop by ALLDATA Booth 10623, where we’ll be launching landmark new technologies—like the revamped ALLDATA Repair, and showcasing our entire product suite of automotive repair and shop management solutions. The ALLDATA team looks forward to seeing you and sharing market-leading solutions that help shops save time, enhance profitability, and improve efficiency, including:
Mike Anderson of Collision Advice is renowned for his collision industry experience and data-driven approach to shop operations, management, and collision diagnostics and repair. We encourage you to check out the webinar hosted by Mike, You Don’t Know What You Don’t Know.
Problem: The vehicle was brought in because the engine intermittently hesitated and bogged on acceleration. The MIL (Malfunction Indicator Light) was on. The problem had occurred only three times before.
by Rich Diegle, ALLDATA Tech-Assist Team Supervisor
During the early years of my career, I noticed that many dealership owners or general managers thought the service department was just a necessary expense that was required by the manufacturer. The sales team was the dealership’s primary source of revenue, and as such, was treated to spiffs, bonuses and all-expenses-paid trips. Was the service department included? Unfortunately . . . no.
Drive Rite Automotive owner Hari Dhiwali is a man with a plan. And that plan involves utilizing technology and prioritizing the customer to deliver outstanding repair experiences. Drive Rite is located in Northern California
Vehicle: 2008 Mercedes Benz C 300 (204.054) V6-3.0L (272.947)
Problem: This vehicle was brought to the shop with the Malfunction Indication Lamp on. The technician found DTC 0814, a manufacturer’s code for “Left bank secondary air injection pump malfunction.” The standard SAE code for this same issue is P0410.